The hardware and bandwidth for this mirror is donated by dogado GmbH, the Webhosting and Full Service-Cloud Provider. Check out our Wordpress Tutorial.
If you wish to report a bug, or if you are interested in having us mirror your free-software or open-source project, please feel free to contact us at mirror[@]dogado.de.
For more information on the Zendesk API see: http://developer.zendesk.com/documentation/rest_api/introduction.html
getAllUsers() - return all users in your Zendesk organization
getAllTickets() - return all tickets (admin only)
getTicketsForOrganization(orgID) - return all tickets for the given organization ID
getTicket(ticket.id) - return information for the given ticket ID
getTicketAudits(ticket.id) - return all audits for the given ticket ID
getAllOrganizations() - return all organizations registered in your Zendesk organization
getAllTicketMetrics() - return all ticket metrics in your Zendesk organization
getAllSatisfactionRatings() - return all satisfaction ratings in your Zendesk organizationThis package is a work in progress. It started out as a useful utility for myself. I will be adding more functionality and API calls over time. If there is a particular function you would like to see added, please do not hesitate to contact me.
Last Update: 12-28-2012
To install from CRAN, type in an R console:
> install.packages("zendeskR")To install this package from the source code available here, download it, and set your R working directory to wherever you saved the file. Then run:
> install.packages("zendeskR_0.3.tar.gz", repos=NULL, type="source")## Initiate a Zendesk API session
zendesk("username", "password", "https://help.basho.com") ## Your Zendesk credentials and organization URL
users <- getAllUsers()These binaries (installable software) and packages are in development.
They may not be fully stable and should be used with caution. We make no claims about them.
Health stats visible at Monitor.